The RezSystem Knowledgebase

This post is to commemorate our burgeoning knowledge-base (, full of how to guides, videos, and help documents.  Our support staff has always endeavored to work one-on-one with each operator, but many people find that isn’t always necessary.  You know what your online business needs, and now you can search for the answers in the RezSystem knowledge-base!

Answers, Support, and Guidance – 24/7

Use the search bar to query our database of articles by word or phrase, download PDF guides, or watch narrated how to videos.  Our knowledge-base is still in its early stages, and you can expect additions each week.  What do you think so far? Help us help you, and leave your comments and feedback below!

Charging a Reservation Fee

What should I charge as my reservation fee?

Booking fees are commonplace in today’s world.  If you are buying tickets to a sporting event or concert, you’ve seen the “convenience charge” added on at the end of your purchase – almost like a little surprise tax.  The LA Times says that the average fee charged by Ticketmaster is $10.50.  That is on top of other taxes and venue surcharges that drive up the cost even more.

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